Foodiverse Knowledge Hub
Foodiverse Knowledge Hub
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Donate Food

Useful information for food banks, donor branches and donor organisations.

As a donor or food bank, you are able to donate food at “expected” times, or in an ad hoc, unplanned manner. This can be done from the app or website, or through a Foodiverse-integrated scanner

Donation options

  1. Donate through the App

  2. Donate through the website


  • Log In to your donor account

  • Go to My Donations

    • Alternatively, if you have a donation window for that day, a window will show up on your homepage to remind you

    • You can also donate from the right hand-side of the homepage

  • Select “Create Donation” to start the process.

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Select your branch. 

  • If you are a manager of multiple branches, this will be your view.

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  • Add and remove new categories of food, units and quantities by clicking on + Add Category button.

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  • The user has the option to add PLD to their donations also.

    • Or create a new product record if necessary.

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  • Notification/ collection windows - Adding custom times

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  • Login to the Application

  • On the dashboard, press image-20240625-153502.png Donate.

    • Alternatively, you can press ‘Yes’ under ‘My Scheduled Donations’.

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On this screen;

  • you will choose a branch, if you are the user of only 1 branch, the branch will be selected

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  • You will press the donation toggle to;

    • Choose food to donate

    • Choose to notify of no food available

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  • The Food Details page allows users to

    • Add food to be donated

    • Add specific products to be donated

    • Create new product records

  • The page will add the weight of the donation and inform you at the bottom

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  • The above page will also act as a donation summary, showing;

    • The chosen branch

    • The food donated or not donated

    • The posting time for when the charity will be notified of the donation

    • The transfer time for when the charity can collect or donor will deliver the donation

  • Once the donation is submitted, you will be shown a prompt thanking you for donating.

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Still haven’t found your answer? Try:

Create an unplanned donation

Create a scheduled donation

Create a multi-collector donation