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Create a multi-collector donation

Useful information for food banks, donor branches and donor organisations.

When offering or scheduling a donation, donors can opt for a donation to have more than one collector. 

They may decide to do this for many reasons including:

  • The Primary Charity is only approved to accept ambient food, but the donor has a combination of ambient, chilled, frozen and/or hot food to offer.

Instructions

  1. You can start your donation by

    1. By clicking on ‘+Create Donation’ from the dashboard

    2. By clicking on ‘+Create Donation’ from the donations page

    3. By Clicking ‘Yes’ on the ‘are you able to donation today?' prompt

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  1. On the ‘Donate’ slide out modal, you will need to -

    1. Select a branch if you have more than 1 branch

    2. Add Food Details to let your charities know the estimated food being offered

    3. Select a Posting time to send the charities a notification at a selected time

    4. Select a transfer time to let the charities know when they can pick the donation up

image-20250903-093601.png

A branch may be auto-selected by default if you only have 1 branch, a Posting time will be auto-selected if you have any schedules, a Transfer time will be auto-selected if you have a schedule also

Still haven’t found your answer? Try:

Donate Food

Create an unplanned donation

Create a scheduled donation


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