Assign waitlist charity to transfer window

Useful information for food network administrators and food bank administrators

A primary charity is the default recipient of a donor branch’s offer for that day and time. The donor’s offer will be sent to the primary charity first. Then, if it cannot be collected by the primary on that day, it will be passed on to the Waitlist charity for consideration.

Note that a ‘Waitlist charity’ can be a primary charity on another scheduled window, either for the same or a different donor branch. For example, on a donor branch’s schedule, a given charity could be their primary recipient on Monday but their waitlist recipient on Tuesday.

Instructions

1. Log into Foodiverse and go to ‘My FoodBank Network’ → ‘Manage Member Schedules’.

2. Select the relevant donor by clicking on the blue arrow next to their name.

3. Select the relevant day that you want to set up the Waitlist Charity for and open an existing or a new 'Transfer Window.

4. In the ‘Waitlist Charity Branch’ window (highlighted in blue) search for the charity that you want to set up as waitlist.

5. 

   You can set up several charities as waitlist charities.

6. Click ‘Confirm’ when you are finished.

7. This will generate a notification to the charity about the assigned ‘Transfer Window’ which they will then need to approved.

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