How to temporarily close a charity as a foodbank

Useful information for food banks, charity branches, and charity organisations.

1. Accessing the Manage Closed Dates window

   1. Navigate to My Foodbank Network > Manage Network Members > Search for specific branch > Blue dropdown arrow

   2. In the top right corner, see Manage closed dates

   3. Click the Manage closed dates button

A maximum of 12 weeks in total can be added

2. Adding a New Close Date

   1. Click on the white empty bar under "Add close dates."

   2. Choose the dates you wish to close by clicking on them in the calendar. You can select multiple dates at once.

   3. Selecting dates from the calendar will populate the form field with the chosen date range.

   4. Click the "Save changes" button once you have selected your dates.

After adding dates, ensure you tap the "Save" button to apply your modifications.

3. Viewing and Removing Upcoming Close Dates

   1. In the "Upcoming close dates (5 days):" section, you will see a list of all the dates you have previously scheduled for closure.

   2. To remove a date, check the box next to the date you wish to remove.

   3. A warning message will appear asking for confirmation to ensure you want to remove the selected dates.

   4. Press ‘Save Changes’, then press ‘Remove’ to confirm the removal of closed dates

4. Past Close Dates Visibility:

   • The "Past" section allows users to view previously closed dates, with a note indicating the time range of available historical data for the past 12 months.

   • This feature provides users with context on when previous closures occurred.

Increased Visibility of Temporary Closures

1. Red Calendar Icons and Text

   1. Indication of Temporary Closures -

      1. Red calendar icons with a red 'X' mark the days when the charity will be temporarily closed.

      2. Additional red text states "You are marked as temporarily closed," providing a clear visual cue.