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Create Temporary Closures as a Food Bank Coordinator and as a Charity on Mobile

Useful information for food banks, charity branches, and charity organisations.

Instructions for Temporarily Closing Your Charity (Mobile)

Step-by-Step Guide

  1. Accessing the Manage Closed Dates Modal

  • From the "Schedule" screen, tap the three dots (ellipsis) menu in the top-right corner.

  • Select "Manage closed dates" from the drop-down menu.

  • The "Manage closed dates" modal will appear.

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"Manage closed dates" Modal

  1. Adding a New Close Date

A maximum of 12 weeks in total can be added

  • Tap the "Select dates" button.

  • Choose the date(s) you want to close by tapping on the dates in the calendar. You can select a single date or a range of dates.

  • Once you have selected the dates, tap the "OK" button to confirm.

  • Note: The selected dates will now appear in the "Upcoming close dates" section.

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Calendar View with a Range of Dates Selected

  1. Viewing and Removing Upcoming Close Dates

  • In the "Upcoming close dates (5 days):" section, you will see a list of all the dates you have previously scheduled for closure.

  • To remove a date, check the box next to the date you wish to remove.

  • A confirmation message will appear asking if you are sure you want to remove the selected dates.

  • Tap "DELETE" to confirm the removal of the dates.

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Manage Closed Dates Page

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Confirmation Message for removing Dates

  1. Saving Changes

  • After adding or removing dates, ensure you tap the "Save" button to apply your modifications.

  • If no changes are detected or if you unchecked all selected dates, the "Save" button will be disabled.

Key Interactions and Notes:

  • Adding Dates:

    • Selecting dates from the calendar will populate the form field with the chosen date range.

    • Confirming the selection by tapping "OK" will add the dates to the "Upcoming close dates" list.

    • If dates are removed using the checkboxes, ensure the "Save" button is enabled to apply the changes.

  • Checkboxes:

    • Users can multi-select dates they wish to remove.

    • If all checkboxes are unchecked, the "Save" button will be disabled.

Please ensure all selected actions are confirmed by tapping "Save" to finalize your updates.

Increased Visibility of Temporary Closures (Mobile)

The design enhancements for displaying temporary closures on the mobile interface aim to provide clear and immediate visibility of closure dates. Here's how the visibility has been improved:

  1. Red Calendar Icons and Text:

  • Indication of Temporary Closures:

    • Red calendar icons with a red 'X' mark the days when the charity will be temporarily closed.

    • Additional red text states "You are marked as temporarily closed," providing a clear visual cue.

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  1. Manage Closed Dates Modal:

  • Clear Separation of Sections:

    • The modal clearly separates the "Upcoming" and "Past" close dates, allowing users to easily navigate between current and historical data.

    • Users can add multiple dates at a time through the "Select dates" button.

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  1. Past Close Dates Visibility:

  • Access to Historical Data:

    • The "Past" section allows users to view previously closed dates, with a note indicating the time range of available historical data for the past 12 months.

    • This feature provides users with context on when previous closures occurred.

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These enhancements ensure that users can easily spot temporary closures, distinguish between current and past dates, and manage their schedules more effectively, improving overall usability and planning.

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