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Contact Support
Please search the Knowledge hub for an answer to your query. If you still can’t find what you’re looking for, we’re happy to help! Find the relevant contact de… -
Check Foodiverse Status
We update the status page whenever there is an issue that may interrupt normal service. Click here to check if an interruption in service could be the cause of… -
Known Issues
Before you report an issue, please check here to see if it’s already captured. The Foodiverse tech team may be working to resolve it. Please find any older com…
All of our help sections
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📣 What’s New in Foodiverse - 2026
🚀15 July 2026 | version 3.4.7 This release focuses on improving operational clarity, strengthening self-service, and preparing the platform for growth. It imp… -
New/Updated Knowledge Hub articles
🗓️ Recently updated articles Delegated Collector Minimum/Maximum weight settings for your Network VIP Window Geo-location Filtering Food Category and Product … -
Mobile App Guides
This is the charity branch that is chosen as the primary recipient on a donor’s schedule. They will receive the donation offer before the Waitlist/Foodboard ch… -
Donations
This is the charity branch that is chosen as the primary recipient on a donor’s schedule. They will receive the donation offer before the Waitlist/Foodboard ch… -
Organisation & Settings
This is the charity branch that is chosen as the primary recipient on a donor’s schedule. They will receive the donation offer before the Waitlist/Foodboard ch… -
Food Network Management
This is the charity branch that is chosen as the primary recipient on a donor’s schedule. They will receive the donation offer before the Waitlist/Foodboard ch… -
Schedules & Availability
This is the charity branch that is chosen as the primary recipient on a donor’s schedule. They will receive the donation offer before the Waitlist/Foodboard ch… -
Getting Started
This is the charity branch that is chosen as the primary recipient on a donor’s schedule. They will receive the donation offer before the Waitlist/Foodboard ch… -
How Do I...?
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Glossary & Reference
Useful information for food banks, donor branches, donor organisations, charity branches, and charity organisations. This glossary provides explanations of the… -
Reporting
Useful information for food banks, donor branches, donor organisations, charity branches, and charity organisations. https://foodiverse.scrollhelp.site/foodive… -
Known Issues
Before you report an issue, please check here to see if it’s already captured. The Foodiverse tech team may be working to resolve it. Please find any older com…