Quick access
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Check Foodiverse Status
We update the status page whenever there is an issue that may interrupt normal service. Click here to check if an interruption in service could be the cause of… -
Known Issues
Before you report an issue, please check here to see if it’s already captured. The Foodiverse tech team may be working to resolve it. Please find any older com… -
Contact Support
Please search the Knowledge hub for an answer to your query. If you still can’t find what you’re looking for, we’re happy to help! Find the relevant contact de…
All of our help sections
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📣 What’s New in Foodiverse - 2026
🚀 November 2026 | Version 3.4.12 This release introduces smarter ways to fill vacant regular collection slots, helps charities discover nearby collection oppo… -
New/Updated Knowledge Hub articles
🗓️ Recently updated KH articles -
Getting Started
Guides to help new users create an account, activate access, sign in, join or apply to a Food Network, and complete onboarding tasks in Foodiverse. -
Food Network Management
Guides for managing Food Network members, invitations, applications, memberships, communications, onboarding, logistics, and delegated collection. -
Mobile App Guides
Guides for charities and donors using the Foodiverse mobile app, including mobile workflows and app-specific processes. -
Donations
Guides for creating, accepting, managing, tracking, and reviewing food donations and offers across Foodiverse. -
Organisation & Settings
Guides for configuring organisations, branches, users, notifications, food categories, product settings, receipts, eSignature, and other Foodiverse settings. -
Schedules & Availability
Guides for setting up donation windows, managing schedules, temporary closures, availability, and charity participation in transfer windows. -
Glossary & Reference
Useful information for food banks, donor branches, donor organisations, charity branches, and charity organisations. This glossary provides explanations of the… -
Reporting
Useful information for food banks, donor branches, donor organisations, charity branches, and charity organisations. Impact Report Food Category Report. Donor … -
Known Issues
Before you report an issue, please check here to see if it’s already captured. The Foodiverse tech team may be working to resolve it. Please find any older com…