Foodiverse Knowledge Hub
Foodiverse Knowledge Hub
Breadcrumbs

Create a temporary schedule

Useful information for foodbank admins.


Navigate to the Manage donor temp. schedule from the left hand side menu on Foodiverse

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Temp schedules can be applied in two way

  1. Through Foodiverse UI manually selecting branches

    1. Good option for smaller amounts of changes < 5

  2. Using CSV file upload

    1. Good option for bulk changes > 5

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Steps to apply temp schedules through Foodiverse UI:

  1. Click on ‘Select branches’ button in the center of the screen

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  1. Search the branches using the Branch ID or Branch name

    1. Click the branch name

    2. You can select multiple branches at once, and track how many branch(es) total you’ve selected

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  1. Select the list of branches to be added and click on Proceed to dates

    1. You then need to choose the date / date range / date ranges

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  1. Click on ‘Proceed to schedules’

    1. Add branches is used to add more branches to the list

    2. Close selected branches will close the checked branches for the dates chosen

    3. Reset selected branch to default will remove any changes made on the page

    4. Remove selected branch(es) from the table is the 4th option in the top left

    5. Manage dates on the top right will allow you to reselect chosen dates

    6. Import CSV file can be used to upload temp cals / closures in bulk using a CSV and not the UI

      1. Confirmation will still be requested on the UI with all chaanges displayed

    7. Export CSV template will download the template required for the upload option

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  1. To create a temp. schedule, you must click the date in a cell

    1. Then chose either (or both)

      1. To change the DW

      2. To change the CW

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  1. For a DW

    1. Click ‘Add donation window’

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  1. For a CW

    1. Click ‘Add collection window’

    2. A temp primary and or WL can be added

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  1. Here is an example of when both have a temp cal applied

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  1. An alternative is to use the branch closure feature

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  1. The changes can be seen in the corresponding cells

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  1. A legend is provided for the user’s reference

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  1. The changes can be seen from the Members and schedules page on the live schedule view

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A temporary schedule created on a day with no existing schedule, will not create a schedule for that day



Steps to apply temp schedules using CSV file upload:

  1. By clicking Export CSV template, your download will begin

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  1. The example CSV file is below.

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Do not delete any of the headings, to do so will give errors when uploading.

  • Store Number is the branches ID.

  • Date is the date you wish to apply the temp. cal to.

  • Post Start is the time the offer window starts.

  • Post Endis the time the offer window ends.

  • Collect Start is the time the collection window opens.

  • Collect End is the time the collection window ends.

  • Plus Days is the amount of days you wish to apply the entered data for.

  • Adding 1 Plus days the collection window will read Today 19:00 to Tomorrow 20:30, etc.

  • (KEEP THIS LINE IN THE CSV FOR UPLOAD) is there to remind the user to not change the first row.

  • Ccomments/instructions gives us an example of the the line will do when applied.


  1. Fill in your CSV file using the branch official ID, and any changes to be made on specific dates

  2. Once uploaded, you will be brought to a summary page to see your changes before uploading to FV