Useful information for Foodbanks users/admins interacting with schedules.
Scenarios where the auto-rotation will not happen
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The donor branch posts a ‘No availability’
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The donor branch has a ‘No posting’
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The donation is not marked ‘Transferred’
How to set-up schedule auto-rotation
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Navigate to the ‘Foodnet Settings’
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Ensure the toggle for ‘Enable Schedule Auto-Rotation’ is set to on
If the ‘Send Primary Transfer Window Invite’ option is set to ‘Yes’, then the new primary charity must accept the invitation to the primary slot.
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Navigate to the ‘Members and Schedules’ page and find -
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The correct donor branch
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Their correct schedule to be auto-rotated
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On the collection window, ensure the pin icon is greyed out
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Meaning that the primary charity is not ‘pinned’ and the auto-rotation can happen
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The pin will be green by default meaning the auto-rotation will not happen
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Once the pin is clicked, a pop-up will appear to
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Confirm your choice
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Provide information on whether you’re ‘pinning’ or ‘unpinning’ the primary charity
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Provide a link to this article explaining the feature in it’s totality
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What the schedule auto-rotation looks like
Once the donation has been marked ‘Transferred’, the following points will happen in order
Scenario -
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The donation was posted by the donor
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The donation was accepted by the primary charity
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The donation was transferred by the donor
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Once the donation is marked transferred, the auto-rotation will begin
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The first automatic step will be the first waitlist charity will be promoted to the primary position
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While the primary charity is added to the last position on the waitlist
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The next step is after the new primary charity has been invited, depending on the Foodnet setting for 'Send Primary Transfer Window Invite'
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The new charity must accept the invite to the primary slot
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The new charity will have the invite automatically accepted by FV
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The auto-rotation loop will continue indefinitely each time the donation is transferred weekly, until the feature is turned off