Schedule auto rotation
Useful information for Foodbanks users/admins interacting with schedules.
Scenarios where the auto-rotation will not happen
The donor branch posts a ‘No availability’
The donor branch has a ‘No posting’
The donation is not marked ‘Transferred’
How to set-up schedule auto-rotation
Navigate to the ‘Foodnet Settings’
Ensure the toggle for ‘Enable Schedule Auto-Rotation’ is set to on
If the ‘Send Primary Transfer Window Invite’ option is set to ‘Yes’, then the new primary charity must accept the invitation to the primary slot.
Navigate to the ‘Members and Schedules’ page and find -
The correct donor branch
Their correct schedule to be auto-rotated
On the collection window, ensure the pin icon is greyed out
Meaning that the primary charity is not ‘pinned’ and the auto-rotation can happen
The pin will be green by default meaning the auto-rotation will not happen
Once the pin is clicked, a pop-up will appear to
Confirm your choice
Provide information on whether you’re ‘pinning’ or ‘unpinning’ the primary charity
Provide a link to this article explaining the feature in it’s totality
What the schedule auto-rotation looks like
Once the donation has been marked ‘Transferred’, the following points will happen in order
Scenario -
The donation was posted by the donor
The donation was accepted by the primary charity
The donation was transferred by the donor
Once the donation is marked transferred, the auto-rotation will begin
The first automatic step will be the first waitlist charity will be promoted to the primary position
While the primary charity is added to the last position on the waitlist
The next step is after the new primary charity has been invited, depending on the Foodnet setting for 'Send Primary Transfer Window Invite'
The new charity must accept the invite to the primary slot
The new charity will have the invite automatically accepted by FV
The auto-rotation loop will continue indefinitely each time the donation is transferred weekly, until the feature is turned off