Create an unplanned donation

Useful information for food banks, donor branches and donor organisations.

• You can start your donation either on your Dashboard by clicking on ‘+Create Donation’:

Steps to follow when creating a donation:

1. Select Branch - this is where you select the branch that you want to send the donation from if you are logged in as the organisation administrator.

   1. If you are logged in as a branch user, only your branch will be displayed.

2. Donation - this is where the donation creator will add in the details of the donation being offered

3. Posting time - here we will chose ‘Unplanned’, meaning the charity will be notified immediately

4. Transfer time - this is the time for which the charity accepting the donation, will be instructed to collect the donation

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Still haven’t found your answer? Try:

Donate Food

Create a scheduled donation

Create a multi-collector donation