Useful information for food banks and donor organisations.
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The Accept By Time on a donation is the amount of time by which a donation must be accepted before it can no longer be accepted.
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It is by default set at 30 minutes before the end of the Collection Window. Typically this allows charities time to Accept and Collect a food offer before the store closes.
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The configuration setting made will be made across all of the organisation’s donor branches.
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A donor organisation can now configure their Accept By Time for all of their donor branches to be between zero and 90 minutes before the Collection Window ends.
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This setting will override the default Accept By Time of 30 minutes before the end of the Collection Window.
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The Accept By Time is set at an organisation level. If a branch wants to use a custom Accept By Time, they can customise this when choosing a Donation Transfer Window.
Instructions
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Go to My Organisation → Manage Organisation → Organisation Settings
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Scroll down to the Accept By Time setting
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You can change the Accept By Time to be a value between 0 and 90 minutes before the end of the Collection Window.
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Select the appropriate value for your Organisation and click the Submit button.
If a donation is offered with multiple Collection Windows, the Accept By Time will apply to the last Collection Window
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