Useful information for food banks and donor organisations.
eSign is a feature that will allow donors and charities to confirm with an electronic signature that food has been donated. The feature is available to all Foodiverse Donors IF they want it.
Donors can add an e-Signature requirement to confirm the completion of the donation process which adds another level of governance/tracking.
The e-Sign requirement can be set On or Off for individual branches.
This is because it is a legally required feature for some Foodiverse users who use the app and we need to ensure there isn’t a way to circumnavigate offering food without signing for it.
How to turn on eSign:
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Go to My Organisation → Manage Branches
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Select the Branch → Branch Details
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Scroll down to ‘Transfer authentication’
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Select eSign
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Press submit to save your changes
e-Sign required is OFF by default
To see how eSign works on the Donor Mobile app see here
To see how eSign works on the Charity Mobile app click here
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