Setup Donation Receipts
Useful information for food banks, donor and charity organisations.
Foodiverse can send donation email receipts to donors and charities when PLD (Product Level Detail) or cPLD (Categorised Product Level Detail) is posted to a donation. Some donors provide this information through integration with Foodiverse.
For examples of donation receipts see this article.
There are 3 options to choose from in relation to donation receipts.
Do not send donation receipts
Send donation receipt when product data is received
Send donation receipt and send empty receipt after 24 hours
For options 2 and 3, product data is provided when a donation is Transferred.
Option 3 will send donation receipts when product data is received from the donor but will also send an empty receipt (no product details) if product data has not been received within 24 hours. (Some countries have legislation that insist on a donation receipt for a charity that has collected a donation)
Instructions
As a donor, go to My Organisation → Manage Organisation → Organisation Settings
Scroll down to the Send Donation Receipts setting
Always click the Submit button to save your changes.
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