Donation Email Receipts
Foodiverse can send two types of email receipts;
When PLD (Product Level Detail) is added to a donation.
When cPLD (Categorised Product Level Detail) is added to a donation.
Some donors provide this information through integration with Foodiverse
The recipients of the email receipt are;
Charity branch users
Donor branch users
Charity organisation admins
Donor organisation admins
An email receipt is not sent or received by any user if the branches setting's is set to do not send donation receipts
Donation Receipt email
Allergen and Food Safety Information will be displayed if supplied by the donor
Donation Record email
The email receipt is generated when cPLD has been provided by the donor and the donation is marked Transferred by the donor.
Allergen information and Food Safety Information will be displayed if supplied by the donor
If eSignatures are switched On for this donor then a link to the eSignatures will be included
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Still haven’t found your answer? Try:
Mark an offer as transferred (collected/delivered)
Mark an Offer as Not Transferred on Mobile app (charity)
Mark an Offer as Transferred/Not Transferred on Mobile app (donor)