Useful information for food banks, charity branches, and charity organisations.
As a charity or a food bank you will be receiving donations from donors who are in your private food network.
You will also be able to accept donations posted to the Food Board.
Instructions
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Given that a donor with a schedule and a primary charity on that schedule posts a donation.
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You will see a pending donation on your dashboard after you log in, in ‘My Primary Offers’:
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All you need to do now is to click ‘Accept’ or ‘Decline’
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Alternatively you can view the donation details by tapping the donation card
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This action will notify your donor that you have accepted/rejected the donation and will prompt the donation’s status change on Your To Do List.
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The collection window will be shown on the donation summary.
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The address for collecting the donation will also be shown
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Again, you can click the donation card for more information
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Still haven’t found your answer? Try:
Accept a food offer via mobile app
Mark an offer as transferred (collected/delivered)