Skip to main content

Reset My Password

Useful information for all Foodiverse users.

If the steps provided do not work, contact your Foodnet administrator.

On the Foodiverse mobile app

  1. Open the Foodiverse mobile application.

image-20240816-160636.png
  1. At the bottom of the screen, press Forgot Password?

image-20240816-160753.png
  1. Enter the email address of you account, and press submit

image-20240816-161021.png
  1. Go to your email application and find the password reset email

Be aware of your organisations email settings, always check spam folder

image-20240816-161138.png
  1. Click the Reset Password button in the email.

image-20240816-162043.png
  1. Enter your new password

    1. Enter your new password a second time

  2. click Reset when done

  3. Password must contain 8 characters

You can log into Foodiverse with your new password.

On the Web app

  1. Open the Foodiverse web app

image-20240816-162443.png
  1. Click Forgot Password?

image-20240816-162525.png
  1. Enter the Email address you are resetting

  2. Complete the ā€œIā€™m not a robotā€ box and press Request

  3. Log into the email address account.

image-20240816-162719.png
  1. This is an example of the email you will receive

image-20240816-162815.png
  1. Click the Reset Password button

image-20240816-162856.png
  1. Enter your new password

    1. Enter the password a second time and click Reset

  2. Password must be at least 8 characters long

You can now log in to Foodiverse with your new password

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.