Foodiverse Knowledge Hub
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Donation/Offer History - web app

Useful information for admins and regular users of Charities, Donors and Foodbanks


Viewing the Donation History Page as a Donor under Donations

Select Donations from the left hand side menu.

image-20250801-153839.png

The User View is a filter that determines what information a user can see depending on their User Permissions.

Click here to learn more about User Views.

image-20250801-153858.png


The filters are used to refine search results, the;

  • Donation status filter allows you to search for specific donation status’.

  • Start date and End date filters allow you to filter specific dates.

  • Donor filter allows you to search using the below terms.

image-20250801-153925.png
  • Label filter allows you to search specific labels

  • Search bar is used to search for a specific UUID, offer ID or reference ID

image-20250801-154009.png


A Donation Record will only appear for Transferred or Not Transferred Donation Status. So, the Donation Record will be available for these Donation Status

  • Transferred/Not Transferred

  • Collected by Other/Transferred to another Charity

  • No food at branch

  • Refused On Site/Refused at Donor

image-20250801-154034.png


Click the arrow to expand the donation to see a more detailed view.

image-20250801-154114.png

A Product Information section is included in the Donation Record if the donor supplied PLD (Product Level Detail) or cPLD (Categorised Product Level Detail) information through integration with Foodiverse.

Click the Donation Record button to open the Donation’s record.

image-20250801-154133.png

By clicking the download button in the top right you can save and view the donation record in a PDF.

image-20250801-154227.png

A Product Information section is included in the Donation Record if the donor supplied PLD (Product Level Detail) or cPLD (Categorised Product Level Detail) information through integration with Foodiverse.

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Scroll down to see Additional Information including any Food Safety Statement by the donor.

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If eSign is enabled for this donor branch the electronic signatures submitted for this donation are included in the Donation Record.

H2QBYU-cjq9mSdM9-3KtfOTkJg-X74b02o4YdtRUa38A7IU2zmPkjtpuxwELikfs8XfvMxcWfJX6TsHelade_ya-UBYMRRChPe8os4GzTlSMkSvEuM4o4bBVSAJti36kG8pCvsYnbLVAm-QSLn6TPow


E-sign example when the donation was not transferred.

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Viewing the Offers History Page as a Charity under Offers History

Select Offer History from the left hand side menu.

image-20250801-154346.png


The User View is a filter that determines what information a User can see depending on their User Permissions.

Click here to learn more about User Views.

image-20250801-154359.png

The filters are used to refine search results, the;

  • Offer status filter allows you to search for specific donation status’.

  • Start date and End date filters allow you to filter specific dates.

  • Charity filter allows you to search using the below terms.

image-20250801-154442.png


  • Search bar is used to search for a specific UUID, offer ID or reference ID

image-20250801-154509.png


A Donation Record will only appear for Transferred or Not Transferred Donation Status. So, the Donation Record will be available for these Donation Status

  • Transferred/Not Transferred

  • Collected by Other/Transferred to another Charity

  • No food at branch

  • Refused On Site/Refused at Donor

image-20250801-154346.png


Click the arrow to expand the donation to see a more detailed view.

image-20250801-154602.png


Click the Donation Record button to open the Donation’s record.

image-20250801-154622.png


By clicking the download button in the top right you can save and view the donation record in a PDF.

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A Product Information section is included in the Donation Record if the donor supplied PLD (Product Level Detail) or cPLD (Categorised Product Level Detail) information through integration with Foodiverse.

AZ-LHdtaait2q8uquzpQQiVADHDMP5xlMHPwMy2rbi7UUPHWIBpjvqXzMOtovufUYkcgZD7Smgijzz3GvvCrDdY7KuDG0AC9hGMmbZjLIln5V76Wo8ZhCTFbQh7S_B7kNvcQ-HVhxERgvjKvaVNXUsE


Scroll down to see Additional Information including any Food Safety Statement by the donor.

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If eSign is enabled for this donor branch the electronic signatures submitted for this donation are included in the Donation Record.

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E-sign example if there was no food at branch or donation was refused.

-Ri-Vz1U4y6vB8PLvuFXPU3L2oEmP3SWb_K9t-TybAmZRq8N0A9iRmQTWhr4igxOFR_rxGT8vtmblxPC7K9JJ0Vl2nnkD4gLWruo7i4c9g6cwjyb6Wava2VRO1oyA5pdUEVkHm717YRoHJPerxofFP4


Viewing the Offer History Page as a Foodbank under Offer History

Select Offer History from the left hand side menu.

image-20250801-154734.png


The User View is a filter that determines what information a User can see depending on their User Permissions.

Click here to learn more about User Views.

image-20250801-154758.png


The filters are used to refine search results, the;

  • Offer status filter allows you to search for specific donation status’.

  • Start date and End date filters allow you to filter specific dates.

  • Donor filter allows you to search using the below terms.

image-20250801-154823.png


  • Charity filter allows you to search using the below terms.

image-20250801-154854.png


  • The Feedback filter allows you to navigate through offers where certain feedback has been given

image-20250801-154919.png


  • Search bar is used to search for a specific UUID, offer ID or reference ID

image-20250801-154941.png


A Donation Record will only appear for Transferred or Not Transferred Donation Status. So, the Donation Record will be available for these Donation Status

  • Transferred/Not Transferred

  • Collected by Other/Transferred to another Charity

  • No food at branch

  • Refused On Site/Refused at Donor

image-20250801-154734.png


Click the arrow to expand the donation to see a more detailed view.

image-20250801-155031.png


Click the Donation Record button to open the Donation’s record.

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By clicking the download button in the top right you can save and view the donation record in a PDF.

nt0Efo2oBiFF8kPK7Qu8mZKO8mf584Z5zxK58U04aCZFUFZ6F0yEwjx_Rx1WVR4eraeaxUQvC4xTAzVzA8xmfXUOcKC7SxM1qDIaEN1bE1oCBcfvetE6xbt1_r77SvGYuHXs059cbSn9w_7rxUHwwrQ


A Product Information section is included in the Donation Record if the donor supplied PLD (Product Level Detail) or cPLD (Categorised Product Level Detail) information through integration with Foodiverse.

AZ-LHdtaait2q8uquzpQQiVADHDMP5xlMHPwMy2rbi7UUPHWIBpjvqXzMOtovufUYkcgZD7Smgijzz3GvvCrDdY7KuDG0AC9hGMmbZjLIln5V76Wo8ZhCTFbQh7S_B7kNvcQ-HVhxERgvjKvaVNXUsE


Scroll down to see Additional Information including any Food Safety Statement by the donor.

05PBFMpjQsmcV5CjGNWmUyqy_npOr2VB6zGlDXy40SuiEmoy6zvrqHUMAzFv-Z3QEpPoFqMhpgGwUd4r9Ft8bkYYDwYJAFJVMLhZ7iCBfKD2B9WjGRxC-M4GDAAmU_1Y-ClGnCkl8GdJszO10hTHbjg


If eSign is enabled for this donor branch the electronic signatures submitted for this donation are included in the Donation Record.

3xn8UbNcfqagAtXX0Jb1axZumJ3HOcZUIUmTOE84xp_rdGoW3qe0ltga4QEry99Z1YlQZNVGb2ZOm-Mr1juwRv6mx74OMSw_q-daGrb7GvfmSC9qtTLyC-0vqh5MhJ5I433PUx7eS6tt11_1oBVhMdU