📣 What’s New in Foodiverse - 2026
🗓️ | What’s New in Foodiverse - v3.4.3
This latest release and update introduces a new way for charities to secure scheduled donations earlier, along with improvements to the application login experience, performance, reporting, and overall platform reliability.
✨Improvements
🎯 Early Acceptance
Charity users on the mobile app can now pre-accept or pre-decline offers up to 24 hours in advance, even when the donation window falls on the day before collection. This update ensures that next-day AM transfer windows are correctly displayed on the "View Early Accept Offers" page, regardless of how the schedule is configured.
The Early Accept list now automatically removes donations once they have been posted, preventing charities from pre-accepting or pre-declining active offers. If a user attempts to act on a donation that was just posted, the system now displays a clear notification advising them to refresh and accept the donation normally.
🔐 Access, Login & Performance
To encourage the transition to secure Single Sign-On, users logging on via legacy login will now encounter a pop-up redirecting them to the "New Login" page if they navigate to a Vue page (e.g. Reports, Manage Organisation). This notification prevents incorrect redirects to the legacy admin site and provides a clear choice to either cancel or proceed to the updated login portal.
📅 Schedules & Donations
When a Charity is closed Foodbank admins can now see a transfer windows (greyed out) that the Charity is assigned on the permanent schedule alongside the closed status indicator.
Collection notes now remain visible for historical reference even after a donation has been marked as transferred.
🔔 Notifications & E-mails
The Donation Acceptance Email has been updated to display the Product Name and Type instead of Brand, ensuring consistency with the "View Products" list. This change allows donors and charities to clearly identify accepted items even when brand or barcode data is unavailable.
📊 Reports & Data Accuracy
The Product Logs report now allows Foodnet admins and donors to search multiple items simulataneously and clearly identify which Charity branches have recieved products that are the subject of a recall.
🐞 Bugs & Fixes
📅 Schedules & Donations
KFC branches incorrectly generated "No Postings" due to missing manager access, but the issue is now resolved after updating user permissions to ensure they correctly submit "No Availability" instead.
The FV user interface now displays an SMS icon on the Donation Timeline whenever a primary charity is notified of an offer via text.
Donation estimates are now correctly displayed only for Waitlist charities that have actually been offered the donation.For example if a donation was accepted by the primary before the VIP window
The Donations page has been optimized to eliminate extended loading times when filtering by organization.
📊 Reports & Data Accuracy
Selected BETA users can now access legacy donation data directly within Foodiverse.
To resolve 'network error' timeouts, the donor branch impact report now supports loading up to three months of data for all donors.
The system now correctly uses the specific weight of PLD items instead of incorrectly multiplying the total weight when a donation is offered.
👉 What to do next
Explore Early Accept in the Knowledge Hub to learn how to better plan for your upcoming collections
Contact your Foodbank coordinator if you’d like help getting started
📌 Need help?
If you have any questions about these updates, please reach out to customer support.
| What’s New in Foodiverse - v3.4.1
This latest release and update introduces a new way for charities to secure scheduled donations earlier, along with improvements to the application login experience, performance, reporting, and overall platform reliability.
✨Early Accept
👤 Who this helps
Charities accepting scheduled donations
📝 Overview
Charities can now respond to scheduled offers before they are posted, giving you more time to plan and reducing the risk of missing your scheduled primary offer.
You can pre-accept or pre-decline eligible offers in advance. And when the donor posts the donation, Foodiverse will automatically apply your decision - so you don’t need to react in real time.
💡 Why this matters
Respond to offers before they are posted
Reduce the risk of missing your primary offer
Spend less time watching and reacting to notifications
Plan collections with more certainty
⚙️ Before / After
Before
Short response windows made it easy to miss primary offers
Missed offers could be claimed by another charity
After
Pre-accept or pre-decline offers up to 24 hours in advance
Your decision is automatically applied when the donor posts
📄 Feature Guide
Learn how to enable Early Accept in the Knowledge Hub guide.
For additional support and how to begin using this feature please contact your Foodbank coordinator.
✨ Improved Login Experience
👤 Who this helps
All Foodiverse users
📝 Overview
Logging into Foodiverse is now simpler and more consistent.
Users are now guided through a single, streamlined login flow, reducing confusion and making it easier to access your Foodiverse account.
💡 Why this matters
Faster and more straightforward login experience
Fewer login issues or confusion
Consistent access across the platform
🐞 Bugs & Fixes
🔐 Access, Login & Performance
Switching between multiple Foodiverse tabs will no longer log you out of Foodiverse
📅 Schedules & Donations
Confirmation messages now correctly reflect successful actions when marking donations as transferred
You’ll now see a clear “No posting” indicator when no donation is made for a scheduled window
When interacting with a donation, only valid actions (e.g. accept or reject) are shown
🔔 App Notifications
Error messages are now clearer and easier to understand
System messages now better reflect the outcome of your actions
📊 Reports & Data Accuracy
Reports now show consistent and accurate data across the Transfer Report and the Food Category Report
Column names are aligned across all reports, making them easier to read and compare data
👉 What to do next
Explore Early Accept in the Knowledge Hub to learn how to better plan for your upcoming collections
Contact your Foodbank coordinator if you’d like help getting started
📌 Need help?
If you have any questions about these updates, please reach out to customer support.