📣 What’s New in Foodiverse - 2026
🚀3 June 2026 | version 3.6.0
This release is all about removing friction, giving organisations more control, and helping Food Networks better understand and communicate their impact.
From faster registrations and self-service charity management to improved donation tracking and a brand-new ESG reporting prototype, this release focuses on making food redistribution easier, more transparent, and more impactful.
📝 Registration Simplification
Who this helps
Charities joining Foodiverse
Donors joining Foodiverse
Food Networks onboarding new organisations
Overview
Joining Foodiverse is now faster and easier than ever before.
We've redesigned and simplified our registration experience to remove common obstacles that previously slowed organisations down during sign-up.
New users can now use an address lookup to automatically populate address information such as City, Town, Postcode, Region or County, as well as their timezone. We've also removed the food classifications step from registration, reducing complexity and helping organisations get started more quickly.
Foodiverse now automatically identifies the appropriate Food Network based on an organisation's location and submits their membership request automatically, removing another manual step from the onboarding process.
These improvements apply to both new organisations joining Foodiverse and existing organisations creating new branches. Both donors and charities will benefit from the simplified registration experience.
Why this matters
Complete registration faster
Reduce onboarding delays
Eliminate common frustrating registration errors
Connect your organisation to the correct Food Network automatically
Get new charities and donors operational sooner
Before
Organisations manually entered address and location information, often causing errors
Food classifications had to be configured during registration without context
Users needed to identify the correct Food Network themselves and find it within the platform
After
Address details can be automatically populated
Food classifications are removed and completed for you by your Food Network
Food Network membership requests are submitted automatically based on your location
🔐 Charity Access Management
Who this helps
Charities
Charity administrators
Food Network teams
Overview
We're giving charities more control over managing their organisations in Foodiverse.
The first user joining a newly approved charity now automatically receives administrator permissions, allowing them to begin building their organisation immediately.
Charities can add users, manage branches and maintain organisation information without relying on support requests for routine administration tasks.
At the same time, Food Network-managed settings remain protected, with clear visibility into which settings are controlled locally and which remain managed by the Food Network.
Why this matters
Reduce dependency on support teams
Set up teams and branches more quickly
Give charities greater ownership of their organisation
Improve transparency around organisation settings
Before
Many administration tasks required support assistance
Branch creation involved additional configuration steps
It was not always clear which settings charities could manage
After
Charities can manage more of their own setup
Branch creation is simpler
Food Network-controlled settings are clearly identified
🚚 Collector Delivery Confirmation
Who this helps
Charities
Donors
Third-party or delegated collectors
Food Network operations teams
Overview
Foodiverse now provides greater visibility into the final stage of the donation journey.
Third-party collectors can now confirm whether a donation was successfully delivered, helping close the loop between collection and delivery.
To support this, transferred donations remain visible to collectors for a period after collection, giving them time to record delivery outcomes.
We've also redesigned donation timelines across Foodiverse. Users can now see a clear step-by-step journey showing when a donation became available, was accepted, transferred and delivered.
You can see this new timeline on Donations History for Donors and Recent Offers for Charities.
Why this matters
Improve accountability across collections and deliveries
Improve confidence that food reached its destination
Improve visibility for charities and Food Networks
Reduce uncertainty around donation status
Create a clearer picture of the donation journey
Before
Delivery confirmation was often handled outside the platform
Donation history could be difficult to interpret
After
Collectors can confirm delivery outcomes directly in Foodiverse
Donation journeys are displayed using a clear visual timeline
Food Network administrators have a better view of final donation outcomes
📊 ESG Dashboard & Reporting Prototype
Who this helps
Food Networks
Donors
Organisations reporting on social and environmental impact
Overview
We're introducing the very first ESG (Environmental, Social and Governance) Reporting Prototype in Foodiverse.
Designed to help Food Networks demonstrate impact to donors, funders, governments and stakeholders, the new dashboard brings together environmental, social and volunteer metrics in one place.
The prototype includes metrics such as food waste avoided, CO₂ emissions saved, meals supported, charity service categories and volunteer engagement.
Reports can be accessed through the Advanced Reporting area on both web and mobile, making impact reporting more accessible than ever. Reports can also be exported as PDFs for sharing with stakeholders.
Why this matters
Turn food redistribution activity into measurable impact
Support conversations with funders and partners
Demonstrate environmental and social outcomes
Access boardroom-ready reporting from a single location
Create a stronger evidence base for funding and partnership discussions
Important to know
This release introduces an early ESG reporting prototype.
Food Networks interested in participating should contact their Account Manager to discuss onboarding and data requirements.
While environmental reporting data is available through Foodiverse activity, some social and volunteer reporting metrics require additional information to be shared with FoodCloud before sections of the report can be populated.
Before
ESG information often existed across multiple systems and reports and was difficult to parse
Impact reporting required significant manual effort
After
Environmental, social and volunteer metrics can be viewed and downloaded from a single dashboard
Reports can be shared more easily with stakeholders and partners
📅 Donor Calendar Improvements
Who this helps
Food Networks
Donors
Charities receiving scheduled donations
Overview
We've introduced a number of improvements to donor calendar management, providing greater flexibility when schedules need to change.
Food Network administrators can now apply same-day closures and make schedule updates more easily, helping teams respond to operational changes when they happen.
We've also improved notification handling when transfer windows are removed, ensuring charities receive clearer communication about schedule changes.
Alongside these enhancements, we've resolved several issues affecting schedule visibility and transfer window management.
Why this matters
Respond more quickly to operational changes
Reduce disruption when schedules change unexpectedly
Improve communication with affected charities
Increase confidence in donation scheduling
Before
Same-day changes were difficult to manage
Schedule changes could require additional manual intervention
After
Same-day closures and updates are supported
Schedule changes are communicated more clearly
🌍 Additional Platform Improvements
🇫🇷 French Language Support
Foodiverse is now fully available in French across the web platform, mobile applications and communications, helping support organisations operating in French-speaking regions.
🇧🇪 Belgium Registration Support
Organisations can now register using Belgium-specific address formats and localisation settings, supporting the continued expansion of Foodiverse into new regions.
📱 Mobile Security Improvements
To help protect users and platform security, Foodiverse mobile applications now require more modern versions of Android and iOS operating systems.
🛠️ Reliability & Quality Improvements
Alongside our headline features, we've delivered a range of improvements across Foodiverse to improve reliability, reporting accuracy and everyday workflows.
Improved reporting accuracy across Foodiverse
Improved organisation and branch administration workflows
Improved schedule management reliability
Enhanced donation tracking visibility
✅ What to do next
Explore the new registration experience
Review your charity administration settings
Check out the new donation journey timeline
Contact your Account Manager if you'd like to learn more about participating in the ESG Reporting Prototype
Review donor schedules and take advantage of the new calendar management improvements
💬 Need help?
If you have questions about these updates, please contact your Food Network coordinator or reach out to the FoodCloud Support team.
🗓️ | What’s New in Foodiverse - v3.4.3
This latest release and update introduces a new way for charities to secure scheduled donations earlier, along with improvements to the application login experience, performance, reporting, and overall platform reliability.
✨Improvements
🎯 Early Acceptance
Charity users on the mobile app can now pre-accept or pre-decline offers up to 24 hours in advance, even when the donation window falls on the day before collection. This update ensures that next-day AM transfer windows are correctly displayed on the "View Early Accept Offers" page, regardless of how the schedule is configured.
The Early Accept list now automatically removes donations once they have been posted, preventing charities from pre-accepting or pre-declining active offers. If a user attempts to act on a donation that was just posted, the system now displays a clear notification advising them to refresh and accept the donation normally.
🔐 Access, Login & Performance
To encourage the transition to secure Single Sign-On, users logging on via legacy login will now encounter a pop-up redirecting them to the "New Login" page if they navigate to a Vue page (e.g. Reports, Manage Organisation). This notification prevents incorrect redirects to the legacy admin site and provides a clear choice to either cancel or proceed to the updated login portal.
📅 Schedules & Donations
When a Charity is closed Foodbank admins can now see a transfer windows (greyed out) that the Charity is assigned on the permanent schedule alongside the closed status indicator.
Collection notes now remain visible for historical reference even after a donation has been marked as transferred.
🔔 Notifications & E-mails
The Donation Acceptance Email has been updated to display the Product Name and Type instead of Brand, ensuring consistency with the "View Products" list. This change allows donors and charities to clearly identify accepted items even when brand or barcode data is unavailable.
📊 Reports & Data Accuracy
The Product Logs report now allows Foodnet admins and donors to search multiple items simulataneously and clearly identify which Charity branches have recieved products that are the subject of a recall.
🐞 Bugs & Fixes
📅 Schedules & Donations
KFC branches incorrectly generated "No Postings" due to missing manager access, but the issue is now resolved after updating user permissions to ensure they correctly submit "No Availability" instead.
The FV user interface now displays an SMS icon on the Donation Timeline whenever a primary charity is notified of an offer via text.
Donation estimates are now correctly displayed only for Waitlist charities that have actually been offered the donation.For example if a donation was accepted by the primary before the VIP window
The Donations page has been optimized to eliminate extended loading times when filtering by organization.
📊 Reports & Data Accuracy
Selected BETA users can now access legacy donation data directly within Foodiverse.
To resolve 'network error' timeouts, the donor branch impact report now supports loading up to three months of data for all donors.
The system now correctly uses the specific weight of PLD items instead of incorrectly multiplying the total weight when a donation is offered.
👉 What to do next
Explore Early Accept in the Knowledge Hub to learn how to better plan for your upcoming collections
Contact your Foodbank coordinator if you’d like help getting started
📌 Need help?
If you have any questions about these updates, please reach out to customer support.
| What’s New in Foodiverse - v3.4.1
This latest release and update introduces a new way for charities to secure scheduled donations earlier, along with improvements to the application login experience, performance, reporting, and overall platform reliability.
✨Early Accept
👤 Who this helps
Charities accepting scheduled donations
📝 Overview
Charities can now respond to scheduled offers before they are posted, giving you more time to plan and reducing the risk of missing your scheduled primary offer.
You can pre-accept or pre-decline eligible offers in advance. And when the donor posts the donation, Foodiverse will automatically apply your decision - so you don’t need to react in real time.
💡 Why this matters
Respond to offers before they are posted
Reduce the risk of missing your primary offer
Spend less time watching and reacting to notifications
Plan collections with more certainty
⚙️ Before / After
Before
Short response windows made it easy to miss primary offers
Missed offers could be claimed by another charity
After
Pre-accept or pre-decline offers up to 24 hours in advance
Your decision is automatically applied when the donor posts
📄 Feature Guide
Learn how to enable Early Accept in the Knowledge Hub guide.
For additional support and how to begin using this feature please contact your Foodbank coordinator.
✨ Improved Login Experience
👤 Who this helps
All Foodiverse users
📝 Overview
Logging into Foodiverse is now simpler and more consistent.
Users are now guided through a single, streamlined login flow, reducing confusion and making it easier to access your Foodiverse account.
💡 Why this matters
Faster and more straightforward login experience
Fewer login issues or confusion
Consistent access across the platform
🐞 Bugs & Fixes
🔐 Access, Login & Performance
Switching between multiple Foodiverse tabs will no longer log you out of Foodiverse
📅 Schedules & Donations
Confirmation messages now correctly reflect successful actions when marking donations as transferred
You’ll now see a clear “No posting” indicator when no donation is made for a scheduled window
When interacting with a donation, only valid actions (e.g. accept or reject) are shown
🔔 App Notifications
Error messages are now clearer and easier to understand
System messages now better reflect the outcome of your actions
📊 Reports & Data Accuracy
Reports now show consistent and accurate data across the Transfer Report and the Food Category Report
Column names are aligned across all reports, making them easier to read and compare data
👉 What to do next
Explore Early Accept in the Knowledge Hub to learn how to better plan for your upcoming collections
Contact your Foodbank coordinator if you’d like help getting started
📌 Need help?
If you have any questions about these updates, please reach out to customer support.