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Offers (donation responses)

Check out what your donation response is telling you:

Offers (donation responses)

 

Pending

The offer has been sent to the charity and we are awaiting a response

Accepted

The charity accepted the donation offer

Transferred

The donation has been transferred (collected or delivered)

Rejected

The charity has rejected the offer

Expired

-The window during which it would have been possible to accept the offer has expired, OR

-A pending offer for the same donation has been accepted by another organisation first

Not Responded

The offer was not responded to before the timeout

Not Transferred

The offer was marked as not transferred. This either means the charity or donor did not fulfill the collection or delivery, or they have forgotten to mark it as transferred.

Refused on site

The offer was refused by the charity at the donor site/branch

Collected By Other

The donation was marked as collected by another charity. This may occur if another charity arrives to the store first without having officially accepted the offer.

Uncollected

The donation was marked Uncollected.

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